FREQUENTLY ASKED QUESTIONS
What customers need to know.
The practical details about pickup day, pricing, approval, payments, and special items.
What day is pickup?
Regular household pickup is normally Wednesday on approved routes.
How much is weekly trash service?
Typical monthly route rates are $50, $55, $60, or $65 depending on how the stop connects to the route, access, and distance.
Is there a startup fee or contract?
No startup fee and service is month-to-month.
Does the address checker guarantee service?
No. It provides a route estimate when possible. Every stop is still reviewed for safe access, pickup location, route capacity, and normal household volume before service begins.
What if my address is near the route but does not get a price?
Submit it for route approval. Borderline or overlapping areas are intentionally reviewed rather than receiving a potentially wrong automatic price.
What does normal weekly service cover?
Regular service covers normal tied household trash at the volume and pickup point approved when service starts.
Do you take furniture, appliances, or cleanout loads?
Those require advance approval and separate pricing. See the Other Services page or call/text 615-218-9200.
How do I get help with existing service?
Use the Existing Customer Help page or call/text 615-218-9200.